
Resort nestled in the heart of ChiangMai's old city, tucked in a quiet lane. Features deluxe, suite, and family suite rooms; a swimming pool; and onsite restaurant.
Resort nestled in the heart of ChiangMai's old city, tucked in a quiet lane. Features deluxe, suite, and family suite rooms; a swimming pool; and onsite restaurant.
19 Reviews
First Review by LePetitOiseau
KT1300
Points +13
Great vegan food and pool access room - Edit
I had a wonderful stay here. The hotel is peaceful and relaxing atmosphere and the location is just around the corner of Thapae gate where is very easy to walk to old city and night bazaar. Vegan food was delicious. I've had Thai food at the hotel restaurant which were very tasty. The staff were incredibly warm, welcoming, and always ready to assist with anything I needed. I booked the room with pool access which is truly relaxing.
Read moreHighly recommend it to anyone looking for a small hotel with good atmosphere and in the city.
Pros: Good location, friendly staff, Nice resort atmoshphere, Thai vegan dishes are very tasty
Guest
Jleer
Points +45
We were given non vegan items!! - Edit
They claim to be a vegan resort but they are NOT!!
Read moreWe were given chocolate covered marshmallows that contained gelatine and dairy AND a keyring made from real fur! I was absolutely disgusted, especially as we booked this hotel as a special treat for Christmas and had I trusted them and not checked the ingredients then I would have been very sick!
I complained to Management and after some back and forth they admitted fault and agreed to give us a full refund (which I have in writing) but I have been chasing it for nearly 3 months and STILL NO REFUND! They just keep fobbing me off.
On top of that the noise from their construction made it unbearable to use any outside areas and could even be heard in our rooms, when we spoke to them about this they tried to pretend it wasn't their building work when it very clearly was.
The manager came to speak to us after our complaint and asked how long we have been vegan, when I replied 6 years she said "oh well I work here but I'm not vegan, I like beef and pork too much haha" Now I don't expect all the staff to be vegan but I do expect the manager to have a bit more tact than to mention that unnecessarily. We also saw non vegan items that the staff were eating behind the counter in the restaurant which worried me about cross contamination.
I would avoid this place at all costs, our Christmas break was completely ruined!
Cons: Non vegan items, No refund despite agreeing to one in writing, Terrible noise
AwayChiangMaiThapae
Dear Jovi,
Read moreWe sincerely regret the previous incident and acknowledge that it was a mistake on our part. Please rest assured that we have taken immediate steps to strengthen our quality control and staff training to prevent such oversights in the future. Specifically, since the incident, we have enrolled our newest purchasing and restaurant team members for group study on veganism and sustainability.
We want to clarify that we have not ignored your request and have been in communication with the OTA to facilitate the process. We continue follow up as the correspondent provided directly to you via email. We truly understand your frustration that it has taken some time. Recently Booking.com has informed us that they have already processed the refund to your credit card and will be reaching out to you directly with an update.
About the construction noise, please be noted that the construction has now been completed, and all areas are fully open for a peaceful and enjoyable stay.
If there are any specific concerns or questions, please reach out to us directly and I’d be more than happy to address them. We truly appreciate your support and hope to have another chance to redeem and welcome you to our resort.
Sincerely yours,
Katerawee Thepprachum
General Manager
Guest
ranjeetrajan
Points +131
Amazing vegan resort and restaurant - Edit
This hidden gem is conveniently located near Tha Phae Gate, even though it’s off the main roads. The rooms and facilities exude a serene and relaxing ambiance, with meticulous attention to detail and attentive staff.
Read moreDuring our two-day stay, we indulged in the delectable vegan buffet breakfast, and the food was simply exceptional. The variety was impressive, and each dish was bursting with flavor. It’s highly recommended!
On another day, we opted for the ala carte lunch, and the experience was equally remarkable. The menu offered a wide range of dishes, and each one was cooked to perfection.
Overall, our stay at this place was nothing short of exceptional. The combination of serene atmosphere, well-appointed rooms, attentive staff, and delicious food made it a truly memorable experience.
Pros: Great food, Great ambiance, Attentive Staff
AwayChiangMaiThapae
Dear ranjeetrajan,
Read moreThank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.
Warm regards,
Katerawee Thepprachum
General Manage
Guest
halfpintbt
Points +146
Great location and Vegan! - Edit
This location was perfect! Close enough to walk to everything, yet off the main roads to stay quiet. They do have a new building that is available to stay in. Our room was in the older building, but was still excellent quality and price. Very relaxing to swim in the pool and have vegan food readily available. I would stay here again in a heartbeat!
Read morePros: Vegan hotel, Nice pool, Walkable to everything
AwayChiangMaiThapae
Dear halfpintbt,
Read moreThank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.
Warm regards,
Katerawee Thepprachum
General Manage
Guest
Ally307
Points +1466
Tranquility! - Edit
Such a calm, clean and relaxing resort!
Read moreGot the day pass for the pool (300 baht) and it was dreamy to eat vegan food whilst relaxing and going for a plunge.
Also the aroma massage and the vegan afternoon tea are 10/10! Sadly couldn’t try the breakfast.
Updated from previous review on 2025-02-16
AwayChiangMaiThapae
Dear Ally307,
Read moreThank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.
Warm regards,
Katerawee Thepprachum
General Manage
Guest
discovraiment
Points +118
Very luxurious, vegan hotel/resort - Edit
Amazing staff, amazing food, all felt very luxurious. We also paid extra for a vegan cooking class which was a lot of fun (you get to make a lotttt of food) and got the massages - very very good. The staff is very professional and extremely welcoming and friendly. The all vegan restaurant offers very good vegan options, for all meals. We will definitely come back!
Read morePros: Quiet, relaxing hotel. Big comfy beds, clean., Amazingly friendly staff., The restaurant and breakfast buffet! All vegan
AwayChiangMaiThapae
Dear discovraiment,
Read moreThank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.
Warm regards,
Katerawee Thepprachum
General Manage
Guest
AliAtakis
Points +255
Extraordinary - Edit
Its a fully vegan hotel. We lunched today and I couldn’t resist the vegan North-Thai Inspired mock meat platter (fully handmade). The taste was incredible. The same for the paprika chick tenders! I will definitely upload some more content as I will frequently eat here this week!
Read moreCons: Staff could be friendlier, but we all human
AwayChiangMaiThapae
Dear AliAtakis,
Read moreThank you very much for taking your time and sharing your feedback to us. It is greatly to have you and hear our guests enjoy their stay with us. We will continue driving for exceeding our guest’s expectations and we truly look forward to welcome you again.
Warm regards,
Katerawee Thepprachum
General Manage
Guest
SimoneK.Stone
Points +358
Delicious food - Edit
The restaurant in the away hotel is fully vegan.
Read morePros: Friendly and fast service, Good food
Guest
Izzy234
Points +1865
A great place to stay in Chiang Mai - Edit
This place has everything you could want as a vegan. The breakfast buffet has different dishes every day, from traditional Thai food to Western options. The restaurant serves a wide variety of dishes for lunch and dinner, and there's a Thai dessert buffet every afternoon. Even the mini bar is stocked with vegan snacks!
Read moreThe hotel grounds are beautiful with a lovely pool, and the location is great - it's a quiet area that's only a short walk away from the Sunday Night Market and other night markets. Lots of vegan restaurants in the area as well.
Pros: Great vegan experience , Nice room with all the amenities , Friendly, helpful staff
Guest
Farming
Points +39
Lovely vegan oasis - Edit
We stay here every time we come to Chiangmai. Elegant oasis close to everything, delicious vegan buffet breakfast. We took a wonderful customized, vegan cooking class with Som #Veganuary
Read morePros: Cooking class, Buffet breakfast, Elegant decor
Guest
Candice127
Points +327
Amazing stay - Edit
I would highly recommend staying at this hotel. We got a deluxe pool room and the room is gorgeous. I love being able to go out for a quick dip in the morning. all the amenities are amazing at this hotel and it’s in a really nice area. Close enough to everything you need without it being too busy. 
Read moreGuest
SarahSchmitt
Points +442
Charming vegan resort - Edit
A wonderful vegan resort with a nice pool and delicious restaurant attached. So close to the mote and so many places within walking distance. Really nice room and friendly and helpful staff.
Read morePros: Nice room and pool, Fully vegan , Friendly staff
Guest
ForAnimalsJapan
Points +5412
A special place - Edit
We stayed here a week in August 2023. The pool area is a little small, and made of tile that makes it slippery when wet. Scary. Service at the front desk was hit or miss.
Read moreOther than that, we really enjoyed our stay here. It’s clean, quiet, and breakfast is absolutely out of this world. Great location too.
Guest
EliseBlack
Points +348
Amazing vegan hotel and restaurant - Edit
Great location, great amenities, food is incredible
Read moreUpdated from previous review on 2023-07-28
Pros: Food!, Location, Pool
Guest
MichaelWaters
Points +263
Away with the fairies - Edit
I like away a lot and like to support a fully vegan hotel. However, it's begrudging support. Firstly, that during the booking process the price mysteriously escalated through the booking process from the initial amount, up to the last price given which was further increased by adding taxes. Secondly, that i paid for a suite but was given a largish hotel room. When I said this isn't a suite the response was that it's what they call a suite. Third, I booked for a half board stay, however choices for meals were limited.
Read moreIf I knew about these issues in advance, i would have been happy to stay anyway, but it was annoying that what I got didn't match the expectations that I initially got when I saw what I thought was a great deal, but turned out to be just a bit better than an average deal
Pros: Fully vegan , Quiet, calm, relaxing environment , Great location
Cons: Expensive and extras get added through the booking, I booked a suite, given a large room, not a suite , Limited choices on set meals for half board
Guest
TheDiplomat
Points +1028
Really wanted to love it - Edit
Away Hotel provides a good experience in a good location in Chiang Mai. Overall, we enjoyed our stay. The hotel is very attractive and the facilities are very nice. The bellhop/doorman is especially kind and gracious. He really made our stay. I really wanted to love the place, and I am so happy to support a hotel that is supporting vegan values. Nevertheless, there were a few hiccups. First, our reservation got botched by the system. Definitely double check your confirmation upon receipt. The system dropped one of our days from one of our rooms and billed us different rates for the same type of room. The hotel was eventually able to resolve the date issue, but we ended up in a less desirable room at higher rates. Upon check in the reception was a little icy and unclear (made worse by the reservation mix up). The breakfast was fully vegan, but the baked goods were all cold. Could definitely be improved. Lunch at the restaurant was even worse. You’ll be better off to skip the food here and hit up some of the local vegan spots. Ultimately it was all very fine and I would go back. But I do wish this vegan hotel could provide a fully comparable experience to other similarly priced alternative. It has a lot of potential.
Read moreGuest
KadiHarmon
Points +9348
An absolute dream. - Edit
Spent three lovely nights in this vegan resort! Not only was the space beautiful, but the staff was so friendly and how nice to have vegan breakfast buffet at a hotel and not have to be limited in what I could eat! Loved the snacks in the mini bar and the pool was super refreshing. Also it’s in a great location to the old city, the night bizarre and plenty of other vegan restaurants. I will definitely stay here again!
Read moreGuest
Mike Munsie
Points +3466
Moreganic Restaurant attached to hotel - Edit
the restaurant attached to Away Chiang Mai Thapae Resort is the fine dining vegetarian Moreganic Resturant ... please see the resturant review for details
Read moreGuest
LePetitOiseau
Points +42
Brand New Vegan Oasis - Edit
After searching for hotels at the last minute, I narrowed it down to two choices: this and another hotel nearby. I came down to whether I book a place I was more familiar with or support the vegan/veg movement. I'm so happy I decided to support the movement! Away Chiang Mai is advertised as a vegetarian resort, but I find that most if not all options are vegan. There is also Green Tiger, which does the same so as not to put off potential regular guest bookings, and as much as I love Green Tiger, Away Chiang Mai is a step up.
Read moreThe property is lovely... From the first moment you are greeted by the friendly staff who offers their welcome drink (butterfly pea powder tea) and scented towel to freshen up to the beautiful colonial style decor and soothing blue tile theme in the room, everything is well thought out and gorgeous.
The manager on duty the night I arrived had already upgraded my stay to a pool view room. She was extremely kind, but when I learned the room came with a shower only, I asked to be switched back to the room I booked which came with a large bathtub. I had just come in from three weeks of volunteer work and had been looking forward to a good soak. Lol. No regrets. The toiletries are jasmine scented, so the whole experience was perfect.
Rooms come with stocked minibar fridge and mine had 4 complimentary bottles of water. There is also a kettle plus coffee and tea... handy if you haven't booked the free breakfast included.
I've had dinner at the restaurant two nights in a row, the only customer being served. I hoped this placed starts heavily advertising or gets noticed by word of mouth, because the food is super fresh and delicious. I've had some of the same dishes prepared elsewhere, but the Away chef takes it to next level good! And you can't beat the restaurant staff. These two are awesome!
I've booked a third night!
Pros: It's wonderful to have a vegan resto where you sle
Cons: Location: Since it is so new, many people have not
Guest
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